Topics covered: Establish effective workplace relationship processes; Manage effective workplace relationships; Review management of workplace relationships.
Topics covered: Plan financial management approaches; Implement and monitor financial management plans; Review and evaluate financial management plans.
Topics covered: Establish work practices; Create an innovative environment; Implement innovative work environment; Share and evaluate innovative ideas and work environment.
Topics covered: Prepare to develop emotional intelligence; Develop emotional intelligence; Promote development of emotional intelligence in others.
Topics covered: Establish team performance plan; Develop and facilitate team cohesion; Facilitate teamwork; Liaise with stakeholders.
Topics covered: Allocate work; Assess performance; Provide feedback; Manage follow up.
Topics covered: Establish communication protocols; Coordinate effective communication; Present and negotiate persuasively; Review communication practices.
Topics covered: Analyse resource requirements; Develop resource plans; Allocate resources; Review and report on resource usage.
Topics covered: Establish systems and processes; Monitor and adjust performance strategies; Manage opportunities for further improvement
Topics covered: Assess individual and team critical and creative thinking skills; Establish an environment that encourages the application of critical and creative thinking; Monitor and improve thinking practices.
Topics covered: Identify communication requirements; Negotiate to achieve agreed outcome; Participate in and lead meetings; Make presentations.