Topics Covered: Prepare for communication; Use communication strategies to provide work instruction; Facilitate workplace communication; Monitor and support team communication.

Topics covered: Prepare meeting documentation and details; Record meeting outcomes.

Topic Covered: Establish required resources, Acquire and allocate resources, Evaluate resource allocation and usage, Improve resource allocation and usage

Topics Covered: Plan complex document; Draft complex document; Finalise complex document. 

Topics covered: Provide information to work team about WHS policies and procedures; Implement and monitor work team consultative arrangements for managing WHS; Implement and monitor organisational procedures for providing WHS training to work team; Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks; Implement and monitor organisational procedures for maintaining WHS records.

Topics covered: Establish business relationships; Maintain business relationships; Build and improve business relationships.

Topics covered: Establish role of critical thinking in workplace; Lead critical thinking process; Develop critical thinking mindset.

Topics Covered: Evaluate personal development needs; Implement personal development techniques; Review and refine personal development. 

Topic Covered: Prepare and plan to develop spreadsheet, Develop a linked spreadsheet solution, Automate and standardise spreadsheet operation, Use spreadsheets, Represent numerical data in graphic form and store spreadsheet

Topics Covered: Establish project parameters;  Develop project plan;  Administer and monitor project; Finalise and review project.

Topic Covered: Plan personal work schedule, Implement personal work schedule, Review personal work priorities

Topics Covered: Review existing digital technology use in the business; Identify opportunities to implement digital technologies for workplace collaboration; Implement and use digital technologies to collaborate in the workplace.