BSBXCM401 - Apply communication strategies in the workplace (2023)

Topics Covered: Prepare for communication; Use communication strategies to provide work instruction; Facilitate workplace communication; Monitor and support team communication.

BSBOPS405 - Organise business meetings (2023)

Topics covered: Prepare meeting documentation and details; Record meeting outcomes.

BSBOPS401 - Coordinate business resources (2023)

Topic Covered: Establish required resources, Acquire and allocate resources, Evaluate resource allocation and usage, Improve resource allocation and usage

BSBWRT411 - Write complex documents (2023)

Topics Covered: Plan complex document; Draft complex document; Finalise complex document. 

BSBCMM412 - Lead difficult conversations

Topics covered: Prepare for conversation; Facilitate difficult conversation; Follow up and review conversation.

BSBCRT413 - Collaborate in creative processes

Topics covered: Enter into a collaborative creative process; Engage in a collaborative creative process; Reflect on own role in the collaborative creative process.

BSBWHS411 - Implement and monitor WHS policies, procedures and programs (2023)

Topics covered: Provide information to work team about WHS policies and procedures; Implement and monitor work team consultative arrangements for managing WHS; Implement and monitor organisational procedures for providing WHS training to work team; Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks; Implement and monitor organisational procedures for maintaining WHS records.

BSBTWK401 - Build and maintain business relationships (2023)

Topics covered: Establish business relationships; Maintain business relationships; Build and improve business relationships.

BSBCRT411 - Apply critical thinking to work practices (2023)

Topics covered: Establish role of critical thinking in workplace; Lead critical thinking process; Develop critical thinking mindset.

BSBPEF403 - Lead personal development

Topics Covered: Evaluate personal development needs; Implement personal development techniques; Review and refine personal development. 

BSBTEC402 - Design and produce complex spreadsheets

Topic Covered: Prepare and plan to develop spreadsheet, Develop a linked spreadsheet solution, Automate and standardise spreadsheet operation, Use spreadsheets, Represent numerical data in graphic form and store spreadsheet

BSBPMG430 - Undertake project work

Topics Covered: Establish project parameters;  Develop project plan;  Administer and monitor project; Finalise and review project.

BSBOPS401 - Coordinate business resources (2022)

Topic Covered: Establish required resources, Acquire and allocate resources, Evaluate resource allocation and usage, Improve resource allocation and usage

BSBPEF402 - Develop personal work priorities

Topic Covered: Plan personal work schedule, Implement personal work schedule, Review personal work priorities

BSBWRT411 - Write complex documents (2022)

Topics Covered: Plan complex document; Draft complex document; Finalise complex document. 

BSBTWK401 - Build and maintain business relationships (2022)

Topics covered: Establish business relationships; Maintain business relationships; Build and improve business relationships.

BSBTEC404 - Use digital technologies to collaborate in a work environment

Topics Covered: Review existing digital technology use in the business; Identify opportunities to implement digital technologies for workplace collaboration; Implement and use digital technologies to collaborate in the workplace. 

BSBCRT411 - Apply critical thinking to work practices (2022)

Topics covered: Establish role of critical thinking in workplace; Lead critical thinking process; Develop critical thinking mindset.

BSBWHS411 - Implement and monitor WHS policies, procedures and programs (2022)

Topics covered: Provide information to work team about WHS policies and procedures; Implement and monitor work team consultative arrangements for managing WHS; Implement and monitor organisational procedures for providing WHS training to work team; Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks; Implement and monitor organisational procedures for maintaining WHS records.