Topics covered: Respond to tenant enquiry; Select tenant for property; Provide tenancy documentation; Commence tenancy.

Topics covered: Confirm scope of landlord requirements; Complete property management agreement; Establish framework for communication.

Topics covered: Examine trust accounts; Identify established controls applicable to real estate trust account transactions; Explain common inaccuracies in trust account transactions.

Topics covered: Interpret marketing and communication channels; Develop a personal profile; Examine client engagement practices for marketing property; Examine marketing and communication channels for community engagement.

Topics covered: Interpret legislation; Maintain knowledge of current legislation; Identify processes to resolve concerns.

Topics covered: Analyse ethical practice in real estate; Interpret consumer protection requirements in real estate; Source and review ethical practices in real estate; Examine strategies to resolve concerns.

Topics covered: Explain real estate agency functions and business structure; Interpret professional practice guidelines; Explain employment opportunities in the real estate industry; Examine communication skills; Identify professional development pathways within real estate.

Topics covered: Establish relationship with buyer; Maintain buyer relationship.

Topics covered: Plan and review prospecting methods; Confirm vendor requirements; Present property listing; Establish communication plan.

Topics covered: Establish marketing plan; Establish and access marketing resources; Implement marketing plan; Review marketing activities.

Topics covered: Prepare for property appraisal; Research and analyse property market conditions and property attributes; Prepare and present appraisal report

Topics Covered: Respond to lessee enquiry for commercial property lease; Disclose terms and conditions with lessee; Negotiate agreement for commercial property lease; Facilitate completion of lease for commercial property.

Topics covered: Complete sale of commercial property; Complete documentation in preparation for sale; Monitor contract settlement.

Topics covered: Prospect to attract potential vendors and lessors; Confirm client requirements for sale or lease of commercial property; Complete documentation for listing of commercial property; Seek feedback.

Topics covered: Prepare property for sale; Complete property sale by negotiation; Complete sale of property by auction; Conclude sale of property; Evaluate sales process and identify opportunities for future business.

Topics covered: Adhere to legislative requirements; Process deposits; Process payment, fees and charges; Maintain and protect trust account records.

Topics covered: Respond to landlord request to end tenancy; Respond to tenant request to end tenancy; Terminate tenancy due to breach of conditions; Coordinate end of tenancy.

Topics covered: Implement routine property inspections; Manage request for repairs and maintenance; Manage additional tenant requests; Manage tenant compliance with tenancy agreement; Plan for tenancy agreement renewal; Manage property condition.