
Topic Covered: Plan for financial management, Establish budgets and allocate funds, Implement budgets, Report on finances
- Teacher: Thomas Young

Topic Covered: Research planning requirements, Contribute to development of strategic workforce plan, Support implementation of strategic workforce plan
- Teacher: Thomas Young

Topics covered: Establish risk context; Identify risks; Analyse risks; Select and implement treatments.
- Teacher: Meena Thiru

Topics covered: Review programs, systems and processes; Develop options for continuous improvement; Implement innovative processes

Topics Covered: Contribute to and promote effective work practices, Develop and implement staffing processes, Maintain professional approach to leading work team, Promote effective workplace relations, Evaluate plans, Review individual performance
- Teacher: Thomas Young

Topics covered: Plan information gathering activities, Gather information, Analyse information, Use information in practice
- Teacher: Amy March
- Teacher: Emma Paterson
- Teacher: Meena Thiru
- Teacher: Thomas Young

Topics covered: Develop a framework for quality service delivery; Monitor and review service delivery against quality framework; Plan and implement revised strategies to improve outcomes; Ensure the continuous improvement of service standards
- Teacher: Thomas Young

Topics covered: Prepare to develop emotional intelligence; Develop emotional intelligence; Promote development of emotional intelligence in others.
- Teacher: Thomas Young

Topic Covered: Monitor welfare of colleagues, Conduct structured debriefings following an incident
- Teacher: Meena Thiru
- Teacher: Thomas Young

Topics covered: Identify change requirements and opportunities, Develop change management strategy, Implement change management strategy
- Teacher: Meena Thiru
- Teacher: Thomas Young

Topics covered: Establish business plan; Implement business plan; Respond to performance data.
- Teacher: Thomas Young

Topics covered: Research diversity in the workplace, Foster diversity, Adapt communication strategies, Contribute to workplace diversity policies and procedures
- Teacher: Meena Thiru
- Teacher: Thomas Young

Topics Covered: Contribute to and promote effective work practices, Develop and implement staffing processes, Maintain professional approach to leading work team, Promote effective workplace relations, Evaluate plans, Review individual performance
- Teacher: Isabel Murphy
- Teacher: Gurpreet Sidhu
- Teacher: Thomas Young

Topics covered: Research information required for legal compliance; Determine ethical responsibilities; Develop and communicate policies and procedures; Monitor compliance; Maintain knowledge of compliance requirements.
- Teacher: Gurpreet Sidhu
- Teacher: Meena Thiru

Topics covered: Plan information gathering activities, Gather information, Analyse information, Use information in practice
- Teacher: Gurpreet Sidhu
- Teacher: Thomas Young

Topics covered: Establish risk context; Identify risks; Analyse risks; Select and implement treatments.
- Teacher: Gurpreet Sidhu
- Teacher: Thomas Young

Topics covered: Develop a framework for quality service delivery; Monitor and review service delivery against quality framework; Plan and implement revised strategies to improve outcomes; Ensure the continuous improvement of service standards
- Teacher: Gurpreet Sidhu

Topics covered: Identify change requirements and opportunities, Develop change management strategy, Implement change management strategy
- Teacher: Gurpreet Sidhu
- Teacher: Thomas Young

Topics covered: Establish business plan; Implement business plan; Respond to performance data.
- Teacher: Gurpreet Sidhu
- Teacher: Thomas Young