
Topics covered: Contribute to workplace procedures for identifying hazards and controlling risks; Implement policies and procedures into work team processes; Support consultation, cooperation and communication.
- Teacher: Meena Thiru

- Teacher: Meena Thiru

Topic Covered: Use a structured approach to counselling, Establish the nature of the helping relationship, Confirm the helping relationship
- Teacher: Gurpreet Sidhu
- Teacher: Meena Thiru

Topics covered: Research diversity in the workplace, Foster diversity, Adapt communication strategies, Contribute to workplace diversity policies and procedures
- Teacher: Meena Thiru

Topic Covered: Reflect on own perspectives, Appreciate diversity and inclusiveness, and their benefits, Communicate with people from diverse backgrounds and situations, Promote understanding across diverse groups
- Teacher: Meena Thiru

Topic Covered: Adopt work practices that support interactions with those affected by domestic and family violence, Identify client needs, Respond to client needs
- Teacher: Meena Thiru

Topic Covered: Establish child or young person’s need and level of risk, Develop a case management plan, Implement case management plan, Establish review and evaluation systems, Work with agencies to meet the child or young person’s needs, Undertake case closure
- Teacher: Meena Thiru

Topic Covered: Identify imminent crisis situations, Address immediate safety concerns Provide referral for crisis intervention support, Care for self
- Teacher: Meena Thiru

Topics covered: Determine response to case management; Conduct case management meetings; Develop a case management plan; Monitor and review case work activities and processes.
- Teacher: Meena Thiru

Topic Covered: Follow and promote practice standards, Support colleagues in case management practice, Provide practice, support and advice on complex cases, Reflect and improve on group supervision provision.
- Teacher: Florent Marcel
- Teacher: Isabel Murphy
- Teacher: Meena Thiru

Topics covered: Establish coordination function; Support the person to access multiple services; Monitor person’s progress.
- Teacher: Florent Marcel
- Teacher: Meena Thiru

Topic Covered: Identify social and cultural issues impacting on people and society, Analyse impacts of social and cultural factors on people, Monitor impact of social and cultural factors on community work and services provided to people
- Teacher: Florent Marcel
- Teacher: Meena Thiru

Topics covered: Reflect on own practice; Enhance own practice; Facilitate ongoing professional development.
- Teacher: Meena Thiru

Topics covered: Research information required for legal compliance; Determine ethical responsibilities; Develop and communicate policies and procedures; Monitor compliance; Maintain knowledge of compliance requirements.
- Teacher: Meena Thiru

Topics covered:
Support the person to identify and engage in social networks within the broad community;
Assist the person and others to develop and implement a community support plan as part of the individualised plan;
Develop strategies to minimise isolation for person with disability;
Determine risks associated with supporting community participation and inclusion.
- Teacher: Florent Marcel
- Teacher: Meena Thiru

Topics covered: Engage consumers in the analysis of service needs; Develop programs; Implement and monitor programs; Evaluate programs
- Teacher: Florent Marcel
- Teacher: Meena Thiru

Topics covered: Prepare for assessment; Analyse the person’s needs using a collaborative approach; Determine appropriate services; Complete reporting; Evaluate assessment and referral processes
- Teacher: Florent Marcel
- Teacher: Meena Thiru

Topic Covered: Monitor welfare of colleagues, Conduct structured debriefings following an incident
- Teacher: Florent Marcel
- Teacher: Meena Thiru

Topic Covered: Identify cultural safety issues in the workplace, Model cultural safety in own work, Develop strategies for improved cultural safety, Evaluate cultural safety strategies
- Teacher: Florent Marcel
- Teacher: Meena Thiru