CHCCSM009 Facilitate goal directed planning

Topic Covered: Undertake planning to address person’s identified needs and goals, Collaborate with others to communicate the plan, Respond to people with different needs, Monitor implementation of plan

CHCCSL001 Establish and confirm the counselling relationship

Topic Covered: Use a structured approach to counselling, Establish the nature of the helping relationship, Confirm the helping relationship

CHCDIV003 - Manage and promote diversity (Dip CS 2024)

Topics covered: Research diversity in the workplace, Foster diversity, Adapt communication strategies, Contribute to workplace diversity policies and procedures

CHCDIV001 - Work with diverse people

Topic Covered: Reflect on own perspectives, Appreciate diversity and inclusiveness, and their benefits, Communicate with people from diverse backgrounds and situations, Promote understanding across diverse groups

CHCDFV001 - Recognise and respond appropriately to domestic and family violence

Topic Covered: Adopt work practices that support interactions with those affected by domestic and family violence, Identify client needs, Respond to client needs

CHCCSM015 - Undertake case management in a child protection framework

Topic Covered: Establish child or young person’s need and level of risk, Develop a case management plan, Implement case management plan, Establish review and evaluation systems, Work with agencies to meet the child or young person’s needs, Undertake case closure

CHCCCS019 - Recognise and respond to crisis situations

Topic Covered: Identify imminent crisis situations, Address immediate safety concerns Provide referral for crisis intervention support, Care for self

CHCCSM013 - Facilitate and review case management

Topics covered: Determine response to case management; Conduct case management meetings; Develop a case management plan; Monitor and review case work activities and processes.

CHCCSM014 - Provide case management supervision

Topic Covered: Follow and promote practice standards, Support colleagues in case management practice, Provide practice, support and advice on complex cases, Reflect and improve on group supervision provision.

CHCCSM012 - Coordinate complex case requirements

Topics covered: Establish coordination function; Support the person to access multiple services; Monitor person’s progress.

CHCDEV005 - Analyse impacts of sociological factors on people in community work and services

Topic Covered: Identify social and cultural issues impacting on people and society, Analyse impacts of social and cultural factors on people, Monitor impact of social and cultural factors on community work and services provided to people

CHCPRP003 - Reflect on and improve own professional practice (Term 2 2024)

Topics covered: Reflect on own practice; Enhance own practice; Facilitate ongoing professional development.

CHCLEG003 - Manage legal and ethical compliance (Term 2 2024)

Topics covered: Research information required for legal compliance; Determine ethical responsibilities; Develop and communicate policies and procedures; Monitor compliance; Maintain knowledge of compliance requirements.

CHCDIS017 - Facilitate community participation and social inclusion (Term 1 2024)

Topics covered:
Support the person to identify and engage in social networks within the broad community; 
Assist the person and others to develop and implement a community support plan as part of the individualised plan; 
Develop strategies to minimise isolation for person with disability; 
Determine risks associated with supporting community participation and inclusion.

CHCCCS007 - Develop and implement service programs (Term 1 2024)

Topics covered: Engage consumers in the analysis of service needs; Develop programs; Implement and monitor programs; Evaluate programs

CHCCCS004 - Assess co-existing needs (Term 1 2024)

Topics covered: Prepare for assessment; Analyse the person’s needs using a collaborative approach; Determine appropriate services; Complete reporting; Evaluate assessment and referral processes

CHCMGT005 - Facilitate workplace debriefing and support processes (Term 1 2024)

Topic Covered: Monitor welfare of colleagues, Conduct structured debriefings following an incident

CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety (Term 1 2024)

Topic Covered: Identify cultural safety issues in the workplace, Model cultural safety in own work, Develop strategies for improved cultural safety, Evaluate cultural safety strategies