Topic Covered: Develop an effective community engagement plan, Implement the engagement plan, Evaluate and review the outcomes and effectiveness of the participation plan

Topics covered: Determine appropriate response to case management in accordance with organization and legislative requirements, Conduct case management meetings, Develop an appropriate case management plan, Monitor and review case work activities and processes.

Topic Coved: Develop and promote practice standards, Support and lead colleagues in case management practice, Provide practice advice on complex cases, Reflect and improve on own supervision provision

Topics Covered: Establish coordination function, Support the client to access multiple services, Monitor client progress

Topic Covered: Identify social and cultural issues impacting on clients in Australian society, Analyse impacts of social and cultural factors on clients, Monitor impact of social and cultural factors on community work and services provided to clients

Topic Coved: Work within the structures and process of the organisation, Assess extent to which organisation supports community development work, Utilise all levels of government for community development activities and projects, Maintain the profile of community development work within the organisation, Maintain management support for community development activities and projects

Topics covered: Support person to identify and engage in social networks within the broad community; Assist person and relevant others to develop and implement a community support plan as part of the individualised plan; Develop strategies to minimise isolation for person with disability; Determine risks associated with supporting community participation and inclusion

Topic Covered: Develop communication strategies, Establish communication protocols, Establish communication protocols, Review communication practices

Topics covered: Research diversity in the workplace, Foster diversity, Adapt communication strategies, Contribute to workplace diversity policies and procedures

Topics covered: Establish work health and safety practices; Facilitate consultation, cooperation and communication; Monitor compliance with risk control processes; Evaluate and maintain WHS.

Topic Covered: Develop an effective community engagement plan, Implement the engagement plan, Evaluate and review the outcomes and effectiveness of the participation plan

Topics covered: Determine appropriate response to case management in accordance with organization and legislative requirements, Conduct case management meetings, Develop an appropriate case management plan, Monitor and review case work activities and processes.

Topic Coved: Develop and promote practice standards, Support and lead colleagues in case management practice, Provide practice advice on complex cases, Reflect and improve on own supervision provision

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