Topics covered: Interpret the National Quality Framework(NQF), Interpret the National Quality Standard(NQS), Facilitate service self-assessment, Facilitate the development of a Quality Improvement Plan (QIP), Coordinate the service for a rating and assessment visit.
- Teacher: Leandra Carvalho
- Teacher: Kylie Lawson
- Teacher: Amy March
- Teacher: Isabel Murphy
- Teacher: Emma Paterson
- Teacher: Veronica Rault
- Teacher: Gurpreet Sidhu
- Teacher: Danielle Amber Thesiger
- Teacher: Dulshani Wimalarathna